CC1 St. Maarten Achieves 20% Leaner Inventory and Stronger Service Levels in 4 Months

Operating within a complex, multi-territory, import-driven environment with seasonal tourism demand, long lead times, and over 1,200 SKUs, CC1 St. Maarten requires a structured, scalable, and highly coordinated approach to inventory planning.

By implementing Netstock, the business has enhanced purchasing visibility, reduced excess inventory, improved stock availability, and strengthened cross-functional alignment through a single, real-time source of truth across departments.

The Challenge: Scaling a strong foundation

Before Netstock, CC1 St. Maarten operated with a strong and experienced planning process built on ERP data from Sage X3, supported by SD&A and Excel-based planning.

While effective, the process relied on manual effort and coordination across systems, spreadsheets, and planner expertise. As the business expanded, it became more difficult to scale efficiently, maintain consistency, and provide real-time visibility across teams.

• Heavy dependence on one individual’s knowledge
• Time-consuming manual data exports and spreadsheet updates
• Limited visibility for sales, commercial, and leadership teams
• No centralized planning process

As the business grew, leadership recognized the opportunity to build on this strong foundation by introducing more structured planning, enhanced forecasting, and improved cross-functional alignment.

Why Netstock?

After evaluating several solutions, CC1 St. Maarten selected Netstock for its usability, speed to value, and ability to support both planners and non-planners across the business.

“Some systems that we looked at felt as though you needed to be a planning expert to use them. With Netstock, our brand managers and sales teams, despite having limited supply chain planning experience, are completely comfortable using the platform, while our purchasing and operations teams find it exceptionally easy, intuitive, and efficient,” says Jared Ramkellowan, IT and Operations Manager at CC1 St. Maarten

Netstock also integrates seamlessly with the company’s existing ERP, Sage X3, acting as a planning layer that enhances system capability without requiring heavy IT involvement or complex transformation.

One source of truth across the business

One of the most impactful changes has been cross-functional visibility and alignment. “Previously, staff needed to ask multiple people or use several systems to understand inventory levels, lead times, or supply status. Now, sales, brand managers, purchasing, and operations all work from the same platform. Now we’re all looking at the same data as the source of truth.”

Beyond alignment, Netstock has significantly reduced operational friction. What previously required multiple systems, Excel preparation, and internal follow-ups is now available instantly. Teams can independently access stock levels, demand signals, and planning logic in real time—reducing dependency on manual coordination and enabling faster, more confident decision-making.

This has streamlined daily operations and strengthened CC1 St. Maarten’s S&OP process through:

• Monthly planning meetings
• Weekly management reviews
• Improved forecasting accountability
• Stronger alignment between commercial and operational teams

Netstock has enabled a more structured S&OP approach by aligning all functions around a single, consistent, and real-time view of the business.

AI that adds real value

Netstock’s AI-driven capabilities have provided practical, day-to-day value without requiring deep planning or analytical expertise. “When you log in, it tells you right away what the important opportunities or issues are.” For commercial teams, this enables faster focus on high-impact actions and supports proactive decision-making.

The system also provides clear visibility into the logic behind its recommendations, allowing users to understand and trust the outputs rather than rely on a “black box” approach. This transparency has helped improve adoption across both operational and commercial teams.

Tailored for beverage industry complexity

Caribbean supply chains operate differently from traditional distribution models. Planning is driven by container and pallet constraints rather than standard truckload optimization, while expiry and shelf-life considerations add further complexity.

In this environment, balancing availability, freshness, and working capital requires a high level of coordination and visibility. Netstock has supported this by enabling:

• More effective container and pallet-based planning
• Improved visibility over inbound shipments
• Better management of product freshness and shelf life

This has allowed CC1 St. Maarten to maintain tighter control over inventory while improving replenishment accuracy and overall operational efficiency.

Although CC1 St. Maarten has been operational with Netstock for only 4 months, the business has already achieved measurable improvements.

“It’s early days, and we have already seen an exceptional return on our investment.”

Key KPI Improvements (within 4 months):
• 20% reduction in stock holding
• 10% reduction in excess stock
• 22% improvement in stock turns
• 50% reduction in stock-outs

Expanding Netstock’s reach

CC1 St. Maarten is currently evaluating Netstock’s Demand Planning module to further enhance forecasting capabilities across:

• Customer channels
• Wholesaler segments
• Product categories
• Promotional activity
• Base vs incremental demand

In parallel, discussions are underway to extend Netstock to two additional companies within the CC1 Group, supporting greater standardization and scalability in planning processes.

Future Planning Success for CC1 St. Maarten

CC1 St. Maarten continues to position itself as a technology-enabled, data-driven operation focused on operational excellence and scalable growth within a complex distribution environment. As the business evolves, the importance of planning visibility, forecasting accuracy, and cross-functional alignment continues to increase.

Netstock has become a key operational layer, supporting structured decision-making, improving collaboration, and enabling the business to operate more efficiently and with greater control.

“We invest in technology to work smarter, not harder. Netstock helps us do exactly that,” concludes Jared.